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FAQ

Jewelrymine.com
Frequently Asked Questions


Q. What metal is the vintage look charm jewelry and made from?

A. The Victorian style brass charm jewelry collection is made from antiqued natural brass stampings. The tool and dies are from the early 20th century. Natural brass means the metal is not electroplated. It is treated with our own antique finishing process to bring out the natural beauty of the metal.

Q. What metal and finishes are used in the Austrian crystal necklace sets.

A. The Austrian crystal necklace sets, chandelier earrings, vintage bangle bracelets, rings and some brooch pins are made from cast pewter.  These items are electroplated in antique gold, antique silver, brass ox, silver ox and black nickel.


Q. How do I clean or polish the brass jewelry?

A. Do not attempt to clean or polish the brass jewelry, you will damage the finish. The brass is sealed with an antique lacquer coating to prevent tarnishing and increase the longevity of the piece.

Q. What are the colored stones made of? 

A. Almost all colored stones are genuine Swarovski Austrian Crystal.  Most of the colored beads and drops are Swarovski Austrian Crystal or Preciosa Czech Crystal.


Q. What kind of earring posts are used? Are they hypoallergenic?

A. We use hypoallergenic surgical steel posts where applicable though some posts are electroplated and are non-hypoallergenic. Though we do offer surgical steel earring wires, for the most part the earring wires are electroplated and non-hypoallergenic.  Please take this into consideration when considering the purchase of electroplated costume jewelry if you are hypersensitive to nickel based finishes.

Q. What are the necklace chains made of?

A. Our chains are brass or steel alloy with a 22 kt. antique gold plated finish. Our finish is highly resistant to tarnishing.


Q. Can I change charms, colors or customize an item?

A. No. All items are sold as is and we do not accept custom orders.

 

Q. The chain is a little too short, can you make it bigger for me?

A. Yes. Order a 2” necklace extender for an extra $2.00


 

Q. Can you define Victorian, Art Nouveau, and Art Deco Jewelry?

A. Victorian - Refers to jewelry produced during the reign of Queen Victoria of England, 1837-1901. This does not imply  that the jewelry be of English origin.

Art Nouveau - A style of jewelry produced mainly from 1890 - 1915. It typically has flowing lines and highly stylized depiction’s of floral motifs, beautiful women, and fantasy creations inspired by nature.


Art Deco - Inspired by the French “Art Decoratif” movement from the 1920’s and 30’s. Characterized by bold and modernistic designs utilizing sharp lines, and striking color combinations.


Q. When will I receive my order?

A. Orders received before noon est are processed and shipped the same day if everything is in stock otherwise it can take up to 72 hrs. to process and ship an order.  Handcrafted and hand painted jewelry generally requires up to a week or more to finish and ship.